English speaker?

We will try to help you out! We cannot help you out in English completely. On this page you can read some basic information about our products and services in English, to get you started. 

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Products

The all-in-one solution
If you want digital TV, broadband internet and home phone in an 'all in one' package at an affordable price, your best deal is probably Alles-in-1 Complete. If you prefer a more basic package, try Start. For those who want high speed internet and extra TV channels, we have Max.

Mijn Ziggo
Manage your own account information in your personal online environment at 'Mijn Ziggo'.

Service and support

Check service status

See if there are any reported issues or outages in your area with the 'Storingschecker'. No known issues? Resolve problems with the assistance mentioned above.

 
 

Online assistance

Find suited articles and troubleshooting guides for all your queries. We offer you some assistance for installing and using our products.

 
 
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Tip: translate our pages

Found the page you are interested in? Just translate the website within a few clicks. Follow the instructions below suitable for your type of browser or device:

Chrome - computer

  1. Open Chrome on your computer
  2. Right-click somewhere on the page
  3. Click on 'Translate to [Language]'

Safari - computer (paid)

To be able to translate your page in Safari, you have to install a translate extention for your browser. You can buy a Safari extention in the App store. Done that? Follow the steps below:

  1. Right-click on the page
  2. Select 'Translate this page' as the translation pup-up displays below the address bar
  3. Select the language of choice
  4. Approve your selection

Chrome - smartphone & tablet

When you started using your phone or tablet, you setted a default language. Therefore, Chrome will automatically offer to translate your page when it's written in a different language.

Didn't Chrome send you a notification about the language?
Check your settings and add your preferred language(s) to your phone.

After doing this, open the Chrome app again and it will offer you to translate the page.

Safari - smartphone & tablet

To be able to translate your page using Safari, you need to install a translator app. There are multiple choices available like Microsoft Translator or Bing Translator. For starters, install one of those apps, follow the the instructions below afterwards.

  1. Open the Safari app
  2. Tap the share button
  3. Scroll to the right and tap 'More'
  4. Select the installed translator
  5. Tap 'Done'
  6. Back at the webpage? Tap the share button
  7. Select the translator app
 
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Still sounds like jibberish to you? Just contact us

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Call us (daily 8am - 10pm)

While switching to English is no problem for most of our employees, support in English is always based on Best Effort.

Order

Looking for some personal advice in choosing the right subscription or need assistance placing your order?
Call us at: 0900-0730 (standard fee)

Customer care

Do you have any other questions about our products and want to speak with a live person?
Call us at: 1200 (free when using your Ziggo landline)
Or at: 0900-1884 (standard fee)

Calling from abroad? Call us at: +31 881 212 817

webcare

Webcare (daily 8am - 10pm)

Our Webcare team is there to answer your questions and solve any problems quickly. It's what they do - and they're quite passionate about it. So follow us to stay informed about the latest Ziggo (service)news.

Contact our Webcare team via @ZiggoWebcare or via Facebook.

We value and respect your privacy. Please make sure you only share your personal data with us through private messages. This way we can prevent abuse. 

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Visit us

Prefer to visit us? Locate a sales and service point near you.

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  1. Please enter a valid zipvode i.e. 1234AB
Please enter a valid zipvode i.e. 1234AB