Ziggo is one of the leading communication and entertainment service providers for consumers and businesses in the Netherlands. Ziggo provides 9.7 million services to its customers with nearly 4 million television, over 3 million internet and 2.5 million fixed and mobile telephone services subscribers.
Benefit from fast and reliable broadband, ensuring uninterrupted video calls, gaming, and 4K streaming even when everyone is online at the same time. Personalize your package based on your needs and enjoy attractive discounts. Choose between combining Internet with TV & Streaming or opt for an Internet Only plan. Whatever you decide, Ziggo has you covered.
Experience high-speed and reliable broadband up to 1 Gbit/s. Get stable internet throughout your home with SmartWifi. And enjoy the best entertainment, tailored to you. Ziggo ensures a quick and hassle-free setup, allowing you to enjoy your new products in no time. What's more, our English-speaking customer service team is available 24/7 to assist you with any needs.
Follow our step-by-step guide in English to set up your SmartWifi modem in no time.
Download the English installation guide for your SmartWifi modem (black) by clicking the link below.
Download the English installation guide for your SmartWifi modem (white) by clicking the link below.
Find suited articles and troubleshooting guides. Discover manuals to set up your modem and optimize your connection.
Fill in your zipcode and see if there are any reported issues or outages in your area with the 'Storingschecker'.
Whatever your question is, you can count on us. We're here for you in the way that suits you best: by phone, chat, social media or at one of our shops. Our English-speaking team is ready to assist you with any needs.
Find your answer on our customer service page
We're happy to help you in one of our shops
Manage your account and more with the Vodafone & Ziggo app
Need extra help? Just contact us via call or chat
Found the page you are interested in? Just translate the website within a few clicks. Follow the instructions below suitable for your browser or device:
We can connect you to our network within just 3 working days - or later if you prefer. Easy and fast, without any hassle.
Short on time? Visit our Ziggo stores, where we have hardware in stock. You can pick up your equipment instantly, and we'll get you connected and activated on the same day.
Find a shop
It’s easy to check if you can get Ziggo – just head over to our postcode checker.
The hardware you get from Ziggo depends on the package you choose. You can find a detailed overview of your new equipment during the order process.
With Ziggo Internet, you'll always get a SmartWifi modem and a SmartWifi pod (starting from Internet Start). If you include TV in your plan, you'll also receive a Next Mini TV Box.
Our SmartWifi modem intelligently distributes wifi among all connected devices. Equipped with Wifi 6, the latest technology ensures guaranteed speed, coverage, and reliability.
Our SmartWifi pods distributes wifi from your SmartWifi modem throughout your home, ensuring a fast and reliable connection in every corner.
Experience everything you love in one place. Watch live TV and enjoy content from popular streaming apps like Netflix, Disney+, and many more.
Setting up your new Ziggo subscription is easy as 1, 2, 3. Everything you'll need to know can be found in a quickstart kit in the box of your new SmartWifi modem. Or download the installation guide on your personal device by clicking the link below.
Quick installation guide Ziggo SmartWifi modem (black)
Quick installation guide Ziggo SmartWifi modem (white)
The easiest way to pay your monthly bill is by direct debit ('automatische incasso' in Dutch). This can be done with any European bank account with IBAN.
Want to pay your bill online? You can pay monthly via iDEAL when you register for Mijn Ziggo.
