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Welcome to Ziggo

Information in English
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Ziggo

About Ziggo

Ziggo is one of the leading communication and entertainment service providers for consumers and businesses in the Netherlands. Ziggo provides 9.7 million services to its customers with nearly 4 million television, over 3 million internet and 2.5 million fixed and mobile telephone services subscribers.  

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Internet, television, mobile and more

Our products

Benefit from reliable and fast broadband, ensuring uninterrupted video calls, gaming, and 4K streaming even when everyone is online at the same time. Personalize your package based on your needs and enjoy attractive discounts. Choose between combining Internet with TV & Streaming or opt for an Internet Only plan. Whatever you decide, Ziggo has you covered.

Vodafone Mobile

Combine a Dutch Vodafone mobile subscription with Ziggo and get lots of free extra benefits

Get Vodafone Get Vodafone
Discover the best experience at home

Why choose Ziggo?

Experience high-speed and reliable broadband up to 2 Gbit/s. Get stable wifi throughout your home with SmartWifi. And enjoy the best entertainment, tailored to you. Ziggo ensures a quick and hassle-free setup, allowing you to enjoy your new products in no time. What's more, our English-speaking customer service team is available 24/7 to assist you with any needs.

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Reliable, fast broadband

Experience reliable high-speed broadband up to 2 Gbit/s on our superior network

Explore Internet
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Worry-free wifi

Get seamless coverage with fast, reliable wifi gliding through every room in your home

Explore SmartWifi
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Entertainment

With Ziggo TV & Streaming you'll get the best entertainment all in one place

Explore Entertainment
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English Support

Our English-speaking customer service team is available 24/7 to assist you with any needs

Explore Support
Already with us?

Service and support

Follow our step-by-step guide in English to set up your SmartWifi modem in no time.

Black SmartWifi modem

Installation guide

Download the English installation guide for your SmartWifi modem (black) by clicking the link below.

Download manual black modem (PDF)
SmartWifi modem (white)

Installation guide

Download the English installation guide for your SmartWifi modem (white) by clicking the link below.

Download manual white modem (PDF)
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Online assistance

Find suited articles and troubleshooting guides. Discover manuals to set up your modem and optimize your connection.

See guides for installing
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Check service status

Fill in your zipcode and see if there are any reported issues or outages in your area with the 'Storingschecker'.

See storingschecker

Need help?

We're here for you

Whatever your question is, you can count on us. We're here for you in the way that suits you best: by phone, chat, social media or at one of our shops. Our English-speaking team is ready to assist you with any needs.

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Questions?

Find your answer on our customer service page

To support To support
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Find a shop

We're happy to help you in one of our shops

Find a shop Find a shop
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Mijn Ziggo

Manage your account and more with the Vodafone & Ziggo app

Download our app Download our app
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Contact us

Need extra help? Just contact us via call or chat

Read everything in your language

Found the page you are interested in? Just translate the website within a few clicks. Follow the instructions below suitable for your browser or device:

  1. Open Chrome on your computer
  2. Right-click somewhere on the page
  3. Click on 'Translate to [Language]'

To be able to translate your page in Safari, you have to install a translate extention for your browser. You can buy a Safari extention in the App store. Done that? Follow the steps below:

  1. Right-click on the page
  2. Select 'Translate this page' as the translation pup-up displays below the address bar
  3. Select the language of choice
  4. Approve your selection

When you started using your phone or tablet, you setted a default language. Therefore, Chrome will automatically offer to translate your page when it's written in a different language.

Didn't Chrome send you a notification about the language?
Check your settings and add your preferred language(s) to your phone.

After doing this, open the Chrome app again and it will offer you to translate the page.

To be able to translate your page using Safari, you need to install a translator app. There are multiple choices available like Microsoft Translator or Bing Translator. For starters, install one of those apps, follow the instructions below afterwards.

  1. Open the Safari app
  2. Tap the share button
  3. Scroll to the right and tap 'More'
  4. Select the installed translator
  5. Tap 'Done'
  6. Back at the webpage? Tap the share button
  7. Select the translator app
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Got questions? We have answers

We can connect you to our network within just 3 working days - or later if you prefer. Easy and fast, without any hassle. 

Short on time? Visit our Ziggo stores, where we have hardware in stock. You can pick up your equipment instantly, and we'll get you connected and activated on the same day.

Find a shop

It’s easy to check if you can get Ziggo – just head over to our postcode checker.

The hardware you get from Ziggo depends on the package you choose. You can find a detailed overview of your new equipment during the order process.

With Ziggo Internet, you'll always get a SmartWifi modem and a SmartWifi pod (starting from Internet Start). If you include TV in your plan, you'll also receive a Next Mini TV Box.

Our hardware
Image of SmartWifi modem
SmartWifi modem

Our SmartWifi modem intelligently distributes wifi among all connected devices. Equipped with Wifi 6, the latest technology ensures guaranteed speed, coverage, and reliability.

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SmartWifi pod

Our SmartWifi pods distributes wifi from your SmartWifi modem throughout your home, ensuring a fast and reliable connection in every corner.

Image of Ziggo's TV Box
Next Mini (4K UHD)

Experience everything you love in one place. Watch live TV and enjoy content from popular streaming apps like Netflix, Disney+, and many more.

Setting up your new Ziggo subscription is easy as 1, 2, 3. Everything you'll need to know can be found in a quickstart kit in the box of your new SmartWifi modem. Or download the installation guide on your personal device by clicking the link below.

Quick installation guide Ziggo SmartWifi modem (black)

Quick installation guide Ziggo SmartWifi modem (white)
 

The easiest way to pay your monthly bill is by direct debit ('automatische incasso' in Dutch). This can be done with any European bank account with IBAN.

Want to pay your bill online? You can pay monthly via iDEAL when you register for Mijn Ziggo.