We will try to help you out! We cannot help you out in English completely. On this page you can read some basic information about our products and services in English, to get you started.
The all-in-one solution
If you want digital TV, broadband internet and home phone in an 'all in one' package at an affordable price, your best deal is probably Alles-in-1 Complete. If you prefer a more basic package, try Start. For those who want high speed internet and extra TV channels, we have Max.
Manage your own account information in your personal online environment at 'Mijn Ziggo'.
Service and support
Check service status
See if there are any reported issues or outages in your area with the
'Storingschecker'. No known issues? Resolve problems with the assistance mentioned above.
Find suited articles and troubleshooting guides for all your queries. We offer you some assistance for installing and using our products.
Tip: translate our pages
Found the page you are interested in? Just translate the website within a few clicks. Follow the instructions below suitable for your type of browser or device:
Still sound like Gibberish to you? Just contact us
Call us (daily 8am - 8pm)
While switching to English is no problem for most of our employees, support in English is always based on Best Effort.
Looking for some personal advice in choosing the right subscription or need assistance placing your order?
Call us at: 0900-0730 (standard fee)
Do you have any other questions about our products and want to speak with a live person?
Call us at: 1200 (free when using your Ziggo landline)
Or at: 0900-1884 (standard fee)
Calling from abroad? Call us at: +31 881 212 817
Webcare (daily 8am - 8pm)
Our Webcare team is there to answer your questions and solve any problems quickly. It's what they do - and they're quite passionate about it. So follow us to stay informed about the latest Ziggo (service)news.
Contact our Webcare team via @ZiggoWebcare or via Facebook.
We value and respect your privacy. Please make sure you only share your personal data with us through private messages. This way we can prevent abuse.
Prefer to visit us? Locate a sales and service point near you.